How to use TravelSIM

Image - how to use
  1. Activate SIM

    After purchasing, add your TravelSIM number to your personal account

    Activate SIM
  2. Book data package

    *146*941*Paket-Code#

    or do it in your Account

    Book data package
  3. Check data usage

    *146*942#

    or do it in your Account

    Check data usage
  4. Check balance

    *146*099#

    or do it in your Account

    Top-up your balance

Activate your SIM card right after receiving it

The balance you booked will be stored in your account until activation and will not be credited to a specific number.


Two steps to activate your SIM card:
1. Your new TravelSIM number is on the packaging of the SIM-card and starts with 372.
2. Enter this number under the new SIM card in your account, press "Activate" and confirm with the SMS code you received.

Et voilá! Your new SIM card is ready for the upcoming trip.

You can check your balance at any time with *146*099# or in your account.

Activate SIM-card

Book the data package before you start your journey

You can book a data package before you start your trip or during the trip:

  1. Find a suitable package in your account and click on "Book package" or "Book tariff".
  2. Enter *146*941*PACKAGE_NUMBER# directly on your smartphone without internet using the USSD code.
    Most data packages have a 30-day term. Note that some packages only work in certain countries. E.g. with an Asia package you would not get internet access in Germany.

You will be notified when 90% data usage is reached. Dial *146*942# to check the package status and the remaining usage volume.

Activate data package

Now quickly top up the credit, book a suitable data package and off you go!

If a package expires or data volume is used up, you can simply book a new package. However, sufficient credit must be available for this.

The TravelSIM card must have at least one paid action per year or the credit must be topped up; otherwise it may be temporarily blocked.

Top-up

Calls and SMS are not included in the data packages

Calls are billed by the minute according to the national tariff. The costs will be deducted from the balance on the TravelSIM card. It is advisable to top up the credit a little extra. Incoming calls are free in most countries.

Messenger calls are allowed and are charged as internet usage.

Calls from TravelSIM to TravelSIM cost € 0.19, incoming calls are free.

Show tariffs

Known errors

SIM card does not register at the local provider

Some devices do not support an automatic connection, in this case please enter the APN parameters manually and select the network.

Address

send.ee

Login

Your TravelSIM number (372XXXXXXXX)

Password

Leave the field blank

Message: “SIM not valid” or "Insert SIM”

Your device appears to be locked by a certain provider. TravelSIM only works with approved devices.

If you have a dual SIM smartphone, please insert the SIM card into slot 1.